Lost or Stolen Card

Lock it Now, Find it Later.

Wherever you are, instantly turn your cards on or off with a single tap in your GBT mobile app – giving you the peace of mind you deserve.

With card controls you can:
Set spending limits: Control and monitor your spending limits by setting a maximum transaction amount.
Set transaction types: Disable certain transaction types that you use less often – such as ATM withdrawals or online purchases – to mitigate fraudulent card charges.
Set Locations: Avoid card fraud by specifying the regions where your cards are accepted.

To report a lost or stolen card during business hours (8:00 am – 6:00 pm), call (318) 843-6228 or call your local branch. After hours or weekends, call (800) 500-1044.

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